Welcome to Black Pearl Oman. By booking our services, you agree to the following terms

and conditions, which govern your use of our travel and destination management services.

1. Booking & Confirmation

All bookings are confirmed upon receipt of a signed agreement (if applicable) and a deposit

as agreed upon.

Prices quoted are valid for the time of quotation and may be subject to change without prior

notice unless the service has been confirmed and paid for.

2. Payment Terms

A deposit of 30% to 50% of the total amount is required to confirm most bookings,

depending on the type and duration of service.

Full payment is due 10 to 30 days prior to arrival, depending on the package or group size

and period.

Payments can be made via bank transfer or other agreed-upon methods.

3. Cancellation Policy

Cancellations must be made in writing and are effective from the date of receipt.

Cancellation fees depend on the timing:

30–20 days before arrival: 30% retention.

19–10 days before arrival: 75% retention.

Less than 10 days before arrival or no-show: 100% of the total cost applies.

Some third-party services (e.g., hotels,) may apply separate cancellation policies.

4. Amendments

Changes to itineraries or bookings are subject to availability and may incur additional

charges.

Any amendments made after final confirmation will be charged accordingly.

5. Client Responsibilities

Clients are responsible for having valid travel documents, visas, and travel insurance.

We strongly recommend purchasing comprehensive travel insurance that covers health,

accident, delay, and trip cancellation.

Clients must respect local customs, laws, and guidelines during all tours and activities.

6. Limitation of Liability

While we strive to ensure safe and high-quality experiences, Black Pearl Oman shall not be

held liable for:

 Delays or changes caused by unforeseen events (e.g., weather, strikes, political

instability).

 Loss or damage to personal belongings.

 Injuries sustained during optional or non-guided activities.

 Our liability is limited to the value of the services booked through us.

7. Force Majeure

In the event of circumstances beyond our control (force majeure), such as natural disasters,

pandemics, or government restrictions, Black Pearl Oman reserves the right to modify or

cancel services without penalty. Alternative arrangements or rescheduling options may be

offered where possible.

8. Intellectual Property

All content on our website, brochures, and promotional materials is the property of Black

Pearl Oman and may not be used without prior written consent.

9. Governing Law

These terms and conditions are governed by the laws of the Sultanate of Oman.

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